How Indian Leaders Tackle Inefficiency Challenges

Inefficiency is among the most pervasive challenges that Indian business leaders face across various sectors. While talent abounds, the execution gap is often frustratingly wide. Meetings are filled with enthusiastic promises, yet deadlines slip. Lunch breaks stretch longer than agreed, and follow-ups become the norm rather than the exception. So, how does a business leader manage this reality, not just operationally, but also emotionally?

1. Accept the Ground Reality, Then Build Systems

The first step is accepting that Indian work culture often operates at a slower rhythm. This isn’t a moral judgment—it’s a structural and cultural reality. Instead of resisting it, effective leaders build frameworks that assume some delay and create buffers for it. Micro-deadlines, checklists, and short daily stand-ups help keep momentum without relying on long, unproductive catch-ups.

2. Train for Execution, Not Eloquence

In India, there is often a large gap between what is said and what is done. Employees are trained to please with words, not outcomes. Business leaders must therefore shift the focus from articulation to action. Create a culture that rewards delivery over jargon. Publicly acknowledge those who execute silently and well — this subtle shift in value signals gets noticed.

3. Audit, Don’t Assume

Trust is good. Verification is better. Many projects fail because leaders assume work is being done as committed. Instituting a culture of gentle auditing, not micromanaging, helps bridge the trust-execution divide. Tools like shared dashboards or weekly deliverables can help track progress without causing friction.

4. Protect Your Mental Bandwidth

Leaders often end up personally carrying the emotional burden of inefficiency. The solution? Emotional detachment with clarity. Recognise that people will overpromise. They may not match your urgency or ownership. That’s not a reflection on you — it’s a professional reality. Instead of investing emotional energy into disappointment, create multiple fallback plans and focus on what can be done, not what should have been.

5. Build Around the Doers

Every organisation has a few who consistently deliver. Identify them. Empower them. Compensate them better. Sometimes, progress in India is not about moving the entire team at once but giving key individuals the space to push the engine forward while others slowly catch up.

Ultimately, managing inefficiency in India is part strategy, empathy, and mental discipline. The most effective leaders learn to work with the system, not against it.

Poverty Consciousness, Stinginess and No Payments in India

India may have a 5000 year old culture, deep religious understanding and a depth of philosophical breath that may make many countries and cultures around the world feel highly superficial in emotional and cultural terms, but India continues to be a country with significant poverty and all the related health, wealth, mental and social issues that come with poverty. Given that the Indian economy has taken off over the last 10 years and that liberalization has been in place since 1991, this further confounds the paradox; since significant strides should have already been made.

Economists and governments have tried to address it from several angles and in many ways – socially, distribution wise, financially, subsidies, better policies, loans, grants, schemes etc. you name it and we have tried it. But in my eyes most of these measures miss the mark. The reason is deeper and psychological. It stems from an inherent subconscious manner of functioning most Indians have. And that is a framework of thinking that they can get away with either fooling the system, or fooling people (their own and others) or fooling themselves. In the long run, none of these work. And as the old adage says “cheaters, simply do not prosper”.

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